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Care Communications Market

Care Communications Market Size, Share & Trends Analysis Report By Component (Software, Service), By Deployment (Cloud, On-Premises), By End-Use (Hospitals, Clinics, Long-term Care Facilities, Others), By Region, And By Segment Forecasts, 2023-2031.

Report ID : 2224 | Published : 2023-11-27 | Pages: 180 | Format: PDF/EXCEL

Care Communications Market Size is valued at USD 2.64 Bn in 2022 and is predicted to reach USD 7.54 Bn by the year 2031 at a 12.4% CAGR during the forecast period for 2023-2031.

Care Communications Market

Care communication pertains to the exchange of information and interactions among healthcare professionals, patients, and their families, intending to ensure the delivery of safe, effective, and patient-centred healthcare. The swift expansion of telehealth and telemedicine has notably heightened the need for communication solutions facilitating remote consultations, video conferencing, and secure messaging between healthcare providers and patients. Furthermore, the shift towards patient-centred care underscores the significance of efficient communication between patients and their healthcare providers, resulting in a growing demand for communication tools and platforms that empower patients to take an important role in their care.

Moreover, engaging patients in managing their healthcare can yield improved outcomes, which fuels the demand for communication tools that enhance patient engagement, such as patient portals and mobile apps. This technological advancement promises enhanced access to patients' medical records, more effective patient-related communication, and improved administrative processes. All these advantages are expected to propel the CC&C market's rapid growth in the coming years.

Competitive Landscape

Some Major Key Players In The Care Communications Market:

  • Johnson Controls International Plc
  • Hill-Rom Holdings, Inc.
  • Cisco Systems Inc
  • Cerner Corporation
  • Sympli
  • Koninklijke Philips N.V.
  • NEC Corporation
  • Plantronics, Inc.
  • Vocera Communications
  • Avaya LLC
  • Spok Holdings, Inc
  • Jive Sotware
  • Microsoft Corporation
  • Everbridge
  • Ascom
  • TigerConnect
  • UDG Healthcare PLC
  • Intelligent Business Communication
  • Voalte
  • Others

Market Segmentation:

The care communications market is segmented on the basis of component type, deployment and end users. The product segment is segmented as software and services. By application, the market is segmented into cloud and on-premises. According to end users, the market is segmented as hospitals, clinics, long-term care facilities and others.

Based On Components, The Software Segment Is Accounted As A Major Contributor In The Care Communications Market. 

The software category is likely to hold a major share of the global Care Communications market in 2022. The expansion in revenue within the software sector is propelled by the growing utilization of digital technologies in the healthcare sector. Healthcare institutions are swiftly integrating clinical communication and collaboration software to enhance clinical procedures, elevate the quality of patient care, and lower costs. This software enables healthcare practitioners to securely exchange vital patient information, engage in real-time collaboration, and access clinical data from any location. Moreover, it streamlines administrative responsibilities and enhances the efficiency of clinical operations, thereby enabling healthcare providers to prioritize their efforts in delivering patient care.

The Personal Care Segment Witnessed Growth At A Rapid Rate.

The on-premises segment is likely to grow at a rapid rate in the global Care Communications market. The rising utilization of data storage and access systems in healthcare facilities, like hospitals and clinics, is driving the expansion of the on-premises segment. These healthcare institutions have bolstered their IT infrastructure to accommodate increasing data requirements. In the past, these organizations were cautious about adopting cloud-based deployment methods and favoured on-premises solutions because they give IT administrators greater control over physical data centres. The increased investments made by hospitals and clinics to improve their IT infrastructure have played a crucial role in boosting the revenue of this segment.

In The Region, The North America Care Communications Market Holds A Significant Revenue Share.

The North America Care Communications market is expected to register the highest market share factors, such as evolving healthcare regulations, technological advancements, and the need for improved patient care and operational efficiency. As healthcare organizations across Europe continue to adopt digital technologies and telehealth solutions, the care communications market is expected to expand further. This growth is pushed by ongoing efforts to enhance healthcare communication and collaboration, ultimately leading to better patient outcomes and experiences. In addition, Asia Pacific is estimated to grow at a rapid rate in the global Care Communications market. This market encompasses various products and services to enhance communication and collaboration among healthcare professionals, patients, and other stakeholders. These communication solutions aim to improve the quality of patient care, streamline administrative processes, and enhance overall efficiency in healthcare delivery.

Recent Developments:

  • In August 2023, NEC Corporation of America (NEC) revealed the incorporation of additional healthcare integrations into its UNIVERGE BLUE cloud services portfolio. These integrations link the omnichannel UNIVERGE BLUE ENGAGE contact centre solution with leading Electronic Health Record (EHR) systems like Epic, ORACLE Cerner, and MEDITECH.
  • In February 2023, RingCentral, Inc. expanded its strategic partnership agreement with Avaya Inc., a global provider of solutions aimed at enhancing and streamlining communication and collaboration. 

Care Communications Market Report Scope

Report Attribute

Specifications

Market Size Value In 2022

USD 2.64 Bn

Revenue Forecast In 2031

USD 7.54 Bn

Growth Rate CAGR

CAGR of 12.4 % from 2023 to 2031

Quantitative Units

Representation of revenue in US$ Million and CAGR from 2023 to 2031

Historic Year

2019 to 2022

Forecast Year

2023-2031

Report Coverage

The forecast of revenue, the position of the company, the competitive market structure, growth prospects, and trends

Segments Covered

By Component, Deployment, End-Use

Regional Scope

North America; Europe; Asia Pacific; Latin America; Middle East & Africa

Country Scope

U.S.; Canada; U.K.; Germany; China; India; Japan; Brazil; Mexico ;The UK; France; Italy; Spain; China; Japan; India; South Korea; South East Asia; South Korea; South East Asia

Competitive Landscape

Johnson Controls International Plc, Hill-Rom Holdings, Inc., Cisco Systems Inc., Cerner Corporation, Symplr, Koninklijke Philips N.V., NEC Corporation, Plantronics, Inc., Vocera Communications, Avaya LLC, and Spok Holdings, Inc. Jive Sotware, Microsoft Corporation, Everbridge, Ascom, TigerConnect, UDG Healthcare PLC, Intelligent Business Communication, Voalte

Customization Scope

Free customization report with the procurement of the report and modifications to the regional and segment scope. Particular Geographic competitive landscape.

Pricing And Available Payment Methods

Explore pricing alternatives that are customized to your particular study requirements.

Chapter 1. Methodology and Scope

1.1. Research Methodology

1.2. Research Scope & Assumptions

Chapter 2. Executive Summary

Chapter 3. Global Care Communications Market Snapshot

Chapter 4. Global Care Communications Market Variables, Trends & Scope

4.1. Market Segmentation & Scope

4.2. Drivers

4.3. Challenges

4.4. Trends

4.5. Investment and Funding Analysis

4.6. Industry Analysis – Porter’s Five Forces Analysis

4.7. Competitive Landscape & Market Share Analysis

4.8. Impact of Covid-19 Analysis

Chapter 5. Market Segmentation 1: By Component Estimates & Trend Analysis

5.1. By Component, & Market Share, 2020 & 2031

5.2. Market Size (Value US$ Mn) & Forecasts and Trend Analyses, 2020 to 2031 for the following By Component:

5.2.1. Software

5.2.2. Service

Chapter 6. Market Segmentation 2: By Deployment Estimates & Trend Analysis

6.1. By Deployment & Market Share, 2020 & 2031

6.2. Market Size (Value US$ Mn) & Forecasts and Trend Analyses, 2020 to 2031 for the following By Deployment:

6.2.1. Cloud

6.2.2. On-Premises

Chapter 7. Market Segmentation 3: By End-Use Estimates & Trend Analysis

7.1. By End-Use & Market Share, 2020 & 2031

7.2. Market Size (Value US$ Mn) & Forecasts and Trend Analyses, 2020 to 2031 for the following By End-Use:

7.2.1. Hospitals

7.2.2. Clinics

7.2.3. Long-term Care Facilities

7.2.4. Others

Chapter 8. Care Communications Market Segmentation 4: Regional Estimates & Trend Analysis

8.1. North America

8.1.1. North America Care Communications Market revenue (US$ Million) estimates and forecasts By Component, 2019-2031

8.1.2. North America Care Communications Market revenue (US$ Million) estimates and forecasts By Deployment, 2019-2031

8.1.3. North America Care Communications Market revenue (US$ Million) estimates and forecasts By End-Use, 2019-2031

8.1.4. North America Care Communications Market revenue (US$ Million) estimates and forecasts by country, 2019-2031

8.2. Europe

8.2.1. Europe Care Communications Market revenue (US$ Million) By Component, 2019-2031

8.2.2. Europe Care Communications Market revenue (US$ Million) By Deployment, 2019-2031

8.2.3. Europe Care Communications Market revenue (US$ Million) By End-Use, 2019-2031

8.2.4. Europe Care Communications Market revenue (US$ Million) by country, 2019-2031

8.3. Asia Pacific

8.3.1. Asia Pacific Care Communications Market revenue (US$ Million) By Component, 2019-2031

8.3.2. Asia Pacific Care Communications Market revenue (US$ Million) By Deployment, 2019-2031

8.3.3. Asia Pacific Care Communications Market revenue (US$ Million) By End-Use, 2019-2031

8.3.4. Asia Pacific Care Communications Market revenue (US$ Million) by country, 2019-2031

8.4. Latin America

8.4.1. Latin America Care Communications Market revenue (US$ Million) By Component, (US$ Million) 2019-2031

8.4.2. Latin America Care Communications Market revenue (US$ Million) By Deployment, (US$ Million) 2019-2031

8.4.3. Latin America Care Communications Market revenue (US$ Million) By End-Use, (US$ Million) 2019-2031

8.4.4. Latin America Care Communications Market revenue (US$ Million) by country, 2019-2031

8.5. Middle East & Africa

8.5.1. Middle East & Africa Care Communications Market revenue (US$ Million) By Component, (US$ Million) 2019-2031

8.5.2. Middle East & Africa Care Communications Market revenue (US$ Million) By Deployment, (US$ Million) 2019-2031

8.5.3. Middle East & Africa Care Communications Market revenue (US$ Million) By End-Use, (US$ Million) 2019-2031

8.5.4. Middle East & Africa Care Communications Market revenue (US$ Million) by country, 2019-2031

Chapter 9. Competitive Landscape

9.1. Major Mergers and Acquisitions/Strategic Alliances

9.2. Company Profiles

9.2.1. Johnson Controls International Plc

9.2.2. Hill-Rom Holdings, Inc.

9.2.3. Cisco Systems Inc

9.2.4. Cerner Corporation

9.2.5. Symplr

9.2.6. Koninklijke Philips N.V.

9.2.7. NEC Corporation

9.2.8. Plantronics, Inc.

9.2.9. Vocera Communications

9.2.10. Avaya LLC

9.2.11. Spok Holdings, Inc

Segmentation of Care Communications Market-

Care Communications Market By Component

  • Software
  • Service

Care Communications Market Seg

Care Communications Market By Deployment

  • Cloud
  • On-Premises

Care Communications Market By End-Use

  • Hospitals
  • Clinics
  • Long-term Care Facilities
  • Others

Care Communications Market By Region-

North America-

  • The US
  • Canada
  • Mexico

Europe-

  • Germany
  • The UK
  • France
  • Italy
  • Spain
  • Rest of Europe

Asia-Pacific-

  • China
  • Japan
  • India
  • South Korea
  • South East Asia
  • Rest of Asia Pacific

Latin America-

  • Brazil
  • Argentina
  • Rest of Latin America

 Middle East & Africa-

  • GCC Countries
  • South Africa
  • Rest of Middle East and Africa

InsightAce Analytic follows a standard and comprehensive market research methodology focused on offering the most accurate and precise market insights. The methods followed for all our market research studies include three significant steps – primary research, secondary research, and data modeling and analysis - to derive the current market size and forecast it over the forecast period. In this study, these three steps were used iteratively to generate valid data points (minimum deviation), which were cross-validated through multiple approaches mentioned below in the data modeling section.

Through secondary research methods, information on the market under study, its peer, and the parent market was collected. This information was then entered into data models. The resulted data points and insights were then validated by primary participants.

Based on additional insights from these primary participants, more directional efforts were put into doing secondary research and optimize data models. This process was repeated till all data models used in the study produced similar results (with minimum deviation). This way, this iterative process was able to generate the most accurate market numbers and qualitative insights.

Secondary research

The secondary research sources that are typically mentioned to include, but are not limited to:

  • Company websites, financial reports, annual reports, investor presentations, broker reports, and SEC filings.
  • External and internal proprietary databases, regulatory databases, and relevant patent analysis
  • Statistical databases, National government documents, and market reports
  • Press releases, news articles, and webcasts specific to the companies operating in the market

The paid sources for secondary research like Factiva, OneSource, Hoovers, and Statista

Primary Research:

Primary research involves telephonic interviews, e-mail interactions, as well as face-to-face interviews for each market, category, segment, and subsegment across geographies

The contributors who typically take part in such a course include, but are not limited to: 

  • Industry participants: CEOs, CBO, CMO, VPs, marketing/ type managers, corporate strategy managers, and national sales managers, technical personnel, purchasing managers, resellers, and distributors.
  • Outside experts: Valuation experts, Investment bankers, research analysts specializing in specific markets
  • Key opinion leaders (KOLs) specializing in unique areas corresponding to various industry verticals
  • End-users: Vary mainly depending upon the market

Data Modeling and Analysis:

In the iterative process (mentioned above), data models received inputs from primary as well as secondary sources. But analysts working on these models were the key. They used their extensive knowledge and experience about industry and topic to make changes and fine-tuning these models as per the product/service under study.

The standard data models used while studying this market were the top-down and bottom-up approaches and the company shares analysis model. However, other methods were also used along with these – which were specific to the industry and product/service under study.

To know more about the research methodology used for this study, kindly contact us/click here.

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Frequently Asked Questions

How big is the Care Communications Market?

Care Communications Market expected to grow at a 12.4% CAGR during the forecast period for 2023-2031.

Microsoft Corporation, Everbridge, Ascom, TigerConnect, UDG Healthcare PLC, Intelligent Business Communication, Voalte

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