Virtual Urgent Care Market Size is predicted to develop at a 25.6% CAGR during the forecast period for 2024-2031.
Virtual care is primarily defined as a virtual or official visit between a patient and a hospital through communication technology. Patients can communicate virtually with urgent care providers about health issues that don't need emergency care, like minor injuries and illnesses. Patients can receive one-on-one treatment from carefully trained and board-certified medical professionals without leaving their homes. Anyone with an internet connection and a capable device—such as a computer, tablet, or smartphone—can access online urgent care services.
Virtual care was becoming more popular even before COVID-19 appeared, but the pandemic has reinforced its significance in managing both acute and chronic illnesses. Virtual urgent care is an ideal preference for milder but acute diseases, including pink eye, respiratory or sinus infections, minor traumas, and urinary tract infections. Enhancements in video technology have additionally broadened the range of treatment options for ailments such as skin disorders. The increasing adoption of IT services in healthcare organizations is one of the primary drivers of the virtual urgent care market. IT services are widely used by healthcare professionals to help them and their patients communicate more effectively.
However, the virtual care landscape is governed by complex and ever-changing regulations that differ by region and jurisdiction. These regulations and policies may affect the types of services that can be provided via virtual platforms, as well as impose restrictions on licensure, data privacy, and security.
The COVID-19 pandemic has propelled the global virtual urgent care market with a surge in demand for remote healthcare solutions. Telemedicine platforms offering virtual urgent care services experienced rapid adoption as patients sought safe alternatives to in-person visits. This trend is expected to persist post-pandemic, driving market growth. Additionally, advancements in technology, coupled with favorable regulatory changes promoting telehealth, are likely to bolster further the expansion of the virtual urgent care market on a global scale.
The virtual urgent care market is segmented into service, consultation mode, and patient group. The virtual urgent care market is segmented by service into acute illness treatment, trauma/injury treatment, physical examinations, digestive system issues, immunizations & vaccination, and other services. Based on consultation mode, the market is segmented into audio, video, and messaging. By patient group, the market is segmented into adults, and paediatric.
The global virtual urgent care market is classified into three types of consultations: video, audio, and messaging. Among these, the audio segment is projected to account for the majority of the global virtual urgent care market throughout the forecast period. The primary drivers of the virtual urgent care market's growth are ease of access and a preference for audio calls. Many people live on the other side of the digital divide, with limited access to technology and high-speed internet. Individuals who prefer audio consultation have demonstrated success in overcoming barriers to good care, such as limited mobility, a lack of transportation, and a lack of nearby healthcare providers.
Based on services, the global virtual urgent care market into acute illness treatment, trauma/injury treatment, physical examinations, digestive system issues, immunizations & vaccination, and other services. The trauma/injury treatment segment is projected to account for the major share of the global virtual urgent care market throughout the forecast period. The primary objective of trauma and injury treatment is to provide prompt aid and direction to individuals who have sustained burns, fractures, or incisions. The market expansion can be attributed to the increasing number of patients who favour virtual care services over standard in-person visits.
In addition, as the elderly population experiences physical, sensory, and cognitive changes associated with aging that increase the likelihood of moderate to severe injuries such as head trauma, hip fractures, and bruising, the demand for trauma and injury treatment services increases.
The North America global virtual urgent care market is estimated to register the major market share in terms of revenue. The region's expansion can be attributed to a number of factors, including increased adoption of virtual care models, geographic expansion of market players, an increase in virtual healthcare startups, and expanded services introduced by major key players operating in this region. In addition, Asia Pacific is estimated to grow at a rapid rate in the global virtual urgent care market due to growing concerns about the environment, rapid industrialization, government initiatives, and increasing funding in various industries.
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Report Attribute |
Specifications |
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Growth Rate CAGR |
CAGR of 25.6% from 2024 to 2031 |
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Quantitative Units |
Representation of revenue in US$ Million and CAGR from 2024 to 2031 |
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Historic Year |
2019 to 2023 |
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Forecast Year |
2024-2031 |
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Report Coverage |
The forecast of revenue, the position of the company, the competitive market structure, growth prospects, and trends |
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Segments Covered |
By Service, Consultation Mode, and Patient Group |
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Regional Scope |
North America; Europe; Asia Pacific; Latin America; Middle East & Africa |
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Country Scope |
U.S.; Canada; U.K.; Germany; China; India; Japan; Brazil; Mexico; France; Italy; Spain; Southeast Asia; South Korea |
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Competitive Landscape |
WakeMed, UCHealth, ConvenientMD, Houston Methodist, MedExpress, PhysicianOne, Denver Health, CityMD, UnityPoint, Ballad Health, OhioHealth, Atrium Health, SickKids, UVA Health, Geisinger, Banner Health, MultiCare, Virginia Mason Franciscan Health, Community Health Network, Doctors Care, NYU Langone Health, EvergreenHealth, Memorial Hermann, Mass General Brigham, William Osler Health System. |
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Customization Scope |
Free customization report with the procurement of the report and modifications to the regional and segment scope. Particular Geographic competitive landscape. |
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Pricing And Available Payment Methods |
Explore pricing alternatives that are customized to your particular study requirements. |
Chapter 1. Methodology and Scope
1.1. Research Methodology
1.2. Research Scope & Assumptions
Chapter 2. Executive Summary
Chapter 3. Global Virtual Urgent Care Market Snapshot
Chapter 4. Global Virtual Urgent Care Market Variables, Trends & Scope
4.1. Market Segmentation & Scope
4.2. Drivers
4.3. Challenges
4.4. Trends
4.5. Investment and Funding Analysis
4.6. Industry Analysis – Porter’s Five Forces Analysis
4.7. Competitive Landscape & Market Share Analysis
4.8. Impact of Covid-19 Analysis
Chapter 5. Market Segmentation 1: by Service Estimates & Trend Analysis
5.1. by Service & Market Share, 2019 & 2031
5.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by Service:
5.2.1. Acute Illness Treatment
5.2.2. Digestive System Issues
5.2.3. Immunizations & Vaccination
5.2.4. Physical Examinations
5.2.5. Trauma/Injury Treatment
5.2.6. Other Services
Chapter 6. Market Segmentation 2: by Consultation Mode Estimates & Trend Analysis
6.1. by Consultation Mode & Market Share, 2019 & 2031
6.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by Consultation Mode:
6.2.1. Audio
6.2.2. Video
6.2.3. Messaging
Chapter 7. Market Segmentation 2: by Patient Group Estimates & Trend Analysis
7.1. by Patient Group & Market Share, 2019 & 2031
7.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by Patient Group:
7.2.1. Adults
7.2.2. Paediatric
Chapter 8. Virtual Urgent Care Market Segmentation 4: Regional Estimates & Trend Analysis
8.1. North America
8.1.1. North America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Service, 2019-2031
8.1.2. North America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Consultation Mode, 2019-2031
8.1.3. North America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Patient Group, 2019-2031
8.1.4. North America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by country, 2019-2031
8.2. Europe
8.2.1. Europe Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Service, 2019-2031
8.2.2. Europe Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Consultation Mode, 2019-2031
8.2.3. Europe Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Patient Group, 2019-2031
8.2.4. Europe Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by country, 2019-2031
8.3. Asia Pacific
8.3.1. Asia Pacific Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Service, 2019-2031
8.3.2. Asia-Pacific Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Consultation Mode, 2019-2031
8.3.3. Asia-Pacific Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Patient Group, 2019-2031
8.3.4. Asia Pacific Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by country, 2019-2031
8.4. Latin America
8.4.1. Latin America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Service, 2019-2031
8.4.2. Latin America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Consultation Mode, 2019-2031
8.4.3. Latin America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Patient Group, 2019-2031
8.4.4. Latin America Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by country, 2019-2031
8.5. Middle East & Africa
8.5.1. Middle East & Africa Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Service, 2019-2031
8.5.2. Middle East & Africa Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Consultation Mode, 2019-2031
8.5.3. Middle East & Africa Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by Patient Group, 2019-2031
8.5.4. Middle East & Africa Virtual Urgent Care Market Revenue (US$ Million) Estimates and Forecasts by country, 2019-2031
Chapter 9. Competitive Landscape
9.1. Major Mergers and Acquisitions/Strategic Alliances
9.2. Company Profiles
9.2.1. Atrium Health
9.2.2. Ballad Health
9.2.3. Banner Health
9.2.4. CityMD
9.2.5. Community Health Network
9.2.6. ConvenientMD
9.2.7. Denver Health
9.2.8. Doctors Care
9.2.9. EvergreenHealth
9.2.10. Geisinger
9.2.11. Houston Methodist
9.2.12. Mass General Brigham
9.2.13. MedExpress
9.2.14. Memorial Hermann
9.2.15. MultiCare
9.2.16. NYU Langone Health
9.2.17. OhioHealth
9.2.18. PhysicianOne
9.2.19. SickKids
9.2.20. UCHealth
9.2.21. UnityPoint
9.2.22. UVA Health
9.2.23. Virginia Mason Franciscan Health
9.2.24. WakeMed
9.2.25. William Osler Health System
9.2.26. Other Prominent Players
Virtual Urgent Care Market- By Service
Virtual Urgent Care Market- By Consultation Mode
Virtual Urgent Care Market- By Patient Group
Virtual Urgent Care Market- By Region
North America-
Europe-
Asia-Pacific-
Latin America-
Middle East & Africa-
InsightAce Analytic follows a standard and comprehensive market research methodology focused on offering the most accurate and precise market insights. The methods followed for all our market research studies include three significant steps – primary research, secondary research, and data modeling and analysis - to derive the current market size and forecast it over the forecast period. In this study, these three steps were used iteratively to generate valid data points (minimum deviation), which were cross-validated through multiple approaches mentioned below in the data modeling section.
Through secondary research methods, information on the market under study, its peer, and the parent market was collected. This information was then entered into data models. The resulted data points and insights were then validated by primary participants.
Based on additional insights from these primary participants, more directional efforts were put into doing secondary research and optimize data models. This process was repeated till all data models used in the study produced similar results (with minimum deviation). This way, this iterative process was able to generate the most accurate market numbers and qualitative insights.
Secondary research
The secondary research sources that are typically mentioned to include, but are not limited to:
The paid sources for secondary research like Factiva, OneSource, Hoovers, and Statista
Primary Research:
Primary research involves telephonic interviews, e-mail interactions, as well as face-to-face interviews for each market, category, segment, and subsegment across geographies
The contributors who typically take part in such a course include, but are not limited to:
Data Modeling and Analysis:
In the iterative process (mentioned above), data models received inputs from primary as well as secondary sources. But analysts working on these models were the key. They used their extensive knowledge and experience about industry and topic to make changes and fine-tuning these models as per the product/service under study.
The standard data models used while studying this market were the top-down and bottom-up approaches and the company shares analysis model. However, other methods were also used along with these – which were specific to the industry and product/service under study.
To know more about the research methodology used for this study, kindly contact us/click here.
