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Patient Engagement Solutions Market

Patient Engagement Solutions Market Size, Share & Trends Analysis Report, By component (Hardware, Software, Services), By Delivery Mode (On-Premise Mode, Cloud-Based Mode), By Application (Health Management, Home Health Management, Social & Behavioral Management, Financial Health Management), By Therapeutic Area, By Functionality, By End user, By Region, Forecasts, 2024-2031

Report ID : 1910 | Published : 2024-06-11 | Pages: 180 | Format: PDF/EXCEL

The Patient Engagement Solutions Market Size is valued at USD 22.60 Bn in 2023 and is predicted to reach USD 62.51 Bn by the year 2031 at a 13.62% CAGR during the forecast period for 2024-2031.

Key Industry Insights & Findings from the Report:

  • The influence in achieving better patient care, easy self-monitoring, quick results, early diagnosis, and fast treatment are reasons for the market's growth.
  • The increasing number of chronic illnesses and ailments is expected to drive industry growth.
  • North America dominated the market and accounted for a revenue share of global revenue in 2023.
  • One of the significant concerns restraining industry growth is the high placement costs of healthcare IT systems and lack of technology penetration.

patient engagement solution

The patient engagement solutions facilitate communication between patients and healthcare providers, help patients manage their medical records, provide educational resources, and improve the patient-doctor relationship. Healthcare professionals use wearables, educational resources, mobile apps, and other technologies to interact with patients. Additionally, these solutions allow patients to quickly seek medical care and monitor vital signs in real time for healthcare decisions.

The growing advantages and applications of patient engagement solutions have increased the interest of market players, resulting in a strong spur in investment activity in this sector in order to strengthen their patient engagement solution portfolio. For instance, in August 2022, Athenahealth added an automated patient engagement feature to help with medication adherence. The new release of the athenaOne EHR and practice management suite includes DrFirst's RxInform automated patient messaging to help patients follow prescribed treatment plans.

The market for patient engagement solutions is expanding significantly due to the high prevalence of chronic diseases, increasing government initiatives to support IT growth in healthcare, and the fast adoption of cloud-based technologies by healthcare services. However, security concerns and the lack of awareness of patient engagement solutions among people restrain the market growth. 

Competitive Landscape:

Some of the Patient Engagement Solutions Market Players are:

  • • McKesson Corporation
    • Veradigm
    • Oracle Corporation
    • Merative
    • Epic Systems Corporation
    • Orion Health
    • GetWellNetwork
    • athenahealth
    • Oneview Healthcare
    • MEDITECH
    • IQVIA
    • Get Real Health
    • Cognizant
    • Harris Healthcare
    • Kareo
    • CureMD Healthcare eClinicalWorks
    • Lincor Solutions
    • AdvancedMD
    • Luma Health Inc.
    • WellStack
    • Vivify Health
    • Medhost
    • MEDISYSINC
    • Patient point LLC

Market Segmentation:

The patient engagement solutions market is categorized by component, delivery mode, application, therapeutic area, functionality, and end-user; the market is segmented by components into hardware, software, and services. The hardware segment is further sub-segmented into in-room televisions, integrated bedside terminals/assisted devices, and tablets. The software segment is sub-segmented into standalone software and integrated software. The market is segmented as per the delivery mode into on-premises mode and cloud-based mode. The market is divided by application into health management, home health management, social & behavioural management, and financial health management. 

The market is segmented by therapeutic area into chronic diseases, other chronic diseases, women’s health, fitness, and other therapeutic areas. The chronic diseases segment is sub-segmented into cardiovascular diseases (CVD), diabetes, and obesity. The market is segmented by functionality into introduction, e-prescribing, telehealth, patient/client scheduling, document management, patient education, billing & payments, and other functionality. The market is segmented by end users into providers, payers, patients, and other end users. The provider segment is further sub-segmented into hospitals and healthcare systems, ambulatory care centres, and home healthcare. The payers segment is sub-segmented into private and public.

The Cloud-Based Solution Segment Is Expected To Drive The Patient Engagement Solutions Market In The Coming Years

By deployment option, the Cloud-Based Solution segment is predicted to drive the patient engagement solutions market over the forecast period. This can be credited to the fact that the cloud is a safer platform, more flexible, and affordable, and it enables strong compliance with HIPAA regulations. Furthermore, cloud-based solutions offer low handling costs, convenient accessibility, remote real-time data tracking, and simple data backup capabilities.

By End-User, The Healthcare Providers Segment Witnessed Growth At A Rapid Rate

The Healthcare Providers segment ruled the global patient engagement solutions market. Due to the rising prevalence of chronic diseases, increasing use of routine care procedures, and complex healthcare decision-making. Nowadays, healthcare providers offer AI-powered chatbots that are available for 24/7 communication. This can serve as the first line of response by filtering patient calls, answering simple questions, pointing patients to valuable resources, or redirecting them to a human provider, which saves patients' prolonged call waiting time. Thus, the adoption of patient engagement solutions by healthcare providers can drive business expansion in the upcoming years.

Regionally, North America Led The Patient Engagement Solutions Market.

The North American patient engagement solutions market is anticipated to have the highest market share in terms of revenue due to the presence of key players, growing investment in medical information & patient engagement software by major players, and the increasing use of digital healthcare systems. In addition, growth should accelerate with increased awareness and government spending in the health sector. Other factors include government regulations to support healthcare system modifications and increased risk of chronic and infectious diseases.  

In addition, Asia Pacific is expected to be the fastest-growing regional market in the upcoming years. Factors including the high prevalence of chronic diseases, well-established healthcare infrastructure, rising awareness levels, and government initiatives to support IT growth in healthcare contribute to the industry expansion.

Key Developments In The Market:

  • In May 2023, Athenahealth, Inc. announced that LCH Health and Community Services had implemented athenaOne, athenahealth’s integrated, cloud-based electronic health record (EHR), medical billing, and patient engagement solution, and athenaOne Dental, to provide a more unified experience for its patients & providers and to support the nonprofit’s growth strategy.
  • In May 2023, MediBuddy collaborated with Indel Money Limited to provide Indel Money Gold customers with access to various healthcare services, including unlimited General Physician consultation, health check-ups, and lab benefits up to Rs. 1000, and free delivery of medicines. 

Patient Engagement Solutions Market Report Scope:

Report Attribute

Specifications

Market Size Value In 2023

USD 22.60 Bn

Revenue Forecast In 2031

USD 62.51 Bn

Growth Rate CAGR

CAGR of 13.62 % from 2024 to 2031

Quantitative Units

Representation of revenue in US$ Bn and CAGR from 2024 to 2031

Historic Year

2019 to 2023

Forecast Year

2024-2031

Report Coverage

The forecast of revenue, the position of the company, the competitive market structure, growth prospects, and trends

Segments Covered

By component, By Delivery Mode, By Application, By Therapeutic area, By Functionality, By End-user and By Region

Regional Scope

North America; Europe; Asia Pacific; Latin America; Middle East & Africa

Country Scope

U.S.; Canada; U.K.; Germany; China; India; Japan; Brazil; Mexico; France; Italy; Spain; South Korea; South East Asia

Competitive Landscape

McKesson Corporation, Veradigm, Oracle Corporation, Merative, Epic Systems Corporation, Orion Health, GetWellNetwork, athenahealth, Oneview Healthcare, MEDITECH, IQVIA, Get Real Health, Cognizant, Harris Healthcare and Others.

Customization Scope

Free customization report with the procurement of the report, Modifications to the regional and segment scope. Particular Geographic competitive landscape.

Pricing and Available Payment Methods

Explore pricing alternatives that are customized to your particular study requirements.

Chapter 1. Methodology and Scope
1.1. Research Methodology
1.2. Research Scope & Assumptions

Chapter 2. Executive Summary

Chapter 3. Global Patient Engagement Solutions Market Snapshot

Chapter 4. Global Patient Engagement Solutions Market Variables, Trends & Scope
4.1. Market Segmentation & Scope
4.2. Drivers
4.3. Challenges
4.4. Trends
4.5. Investment and Funding Analysis of Metaverse Industry
4.6. Industry Analysis – Porter’s Five Forces Analysis
4.7. COVID-19 Impact on Metaverse Industry

Chapter 5. Market Segmentation 1: by component Estimates & Trend Analysis
5.1. by component & Market Share, 2019 & 2031
5.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by component:

5.2.1. Hardware
5.2.1.1. In-room televisions
5.2.1.2. Integrated bedside terminals/Assisted devices
5.2.1.3. Tablets
5.2.2. Software
5.2.2.1. Standalone Software
5.2.2.2. Integrated Software
5.2.3. Services

Chapter 6. Market Segmentation 2: by Delivery Mode Estimates & Trend Analysis
6.1. by Delivery Mode & Market Share, 2019 & 2031
6.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by Delivery Mode:

6.2.1. On-Premise Mode
6.2.2. Cloud-Based Mode

Chapter 7. Market Segmentation 3: by Application Estimates & Trend Analysis
7.1. by Application & Market Share, 2019 & 2031
7.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by Application:

7.2.1. Health management
7.2.2. Home health management
7.2.3. Social & behavioral management
7.2.4. Financial health management

Chapter 8. Market Segmentation 4: by Therapeutic area Estimates & Trend Analysis
8.1. by Therapeutic area & Market Share, 2019 & 2031
8.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by Therapeutic area:

8.2.1. Chronic diseases
8.2.1.1. Cardiovascular diseases (CVD)
8.2.1.2. Diabetes
8.2.1.3. Obesity
8.2.2.4. Other chronic diseases
8.2.2. Women’s health
8.2.3. Fitness
8.2.4. Other Therapeutic Areas

Chapter 9. Market Segmentation 5: by Functionality Estimates & Trend Analysis
9.1. by Functionality & Market Share, 2019 & 2031
9.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by Functionality:

9.2.1. Introduction
9.2.2. E-Prescribing
9.2.3. Telehealth
9.2.4. Patient/Client Scheduling
9.2.5. Document Management
9.2.6. Patient Education
9.2.7. Billing & Payments
9.2.8. Others Functionality

Chapter 10. Market Segmentation 6: by End-user Estimates & Trend Analysis
10.1. by End-user & Market Share, 2019 & 2031
10.2. Market Size (Value (US$ Mn)) & Forecasts and Trend Analyses, 2019 to 2031 for the following by End-user:

10.2.1. Providers
10.2.1.1. Hospitals and healthcare system
10.2.1.2. Ambulatory care centers
10.2.1.3. Home healthcare
10.2.2. Payers
10.2.2.1. Private
10.2.2.2. Public
10.2.3. Patients
10.2.4. Other End users

Chapter 11. Patient Engagement Solutions Market Segmentation 7: Regional Estimates & Trend Analysis

11.1. North America
11.1.1. North America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Component, 2024-2031
11.1.2. North America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Delivery Mode, 2024-2031
11.1.3. North America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Application, 2024-2031
11.1.4. North America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Therapeutic area, 2024-2031
11.1.5. North America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Functionality, 2024-2031
11.1.6. North America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by End user, 2024-2031
11.1.7. North America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by country, 2024-2031

11.2. Europe
11.2.1. Europe Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Component, 2024-2031
11.2.2. Europe Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Delivery Mode, 2024-2031
11.2.3. Europe Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Application, 2024-2031
11.2.4. Europe Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Therapeutic area, 2024-2031
11.2.5. Europe Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Functionality, 2024-2031
11.2.6. Europe Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by End user, 2024-2031
11.2.7. Europe Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by country, 2024-2031

11.3. Asia Pacific
11.3.1. Asia Pacific Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Component, 2024-2031
11.3.2. Asia Pacific Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Delivery Mode, 2024-2031
11.3.3. Asia-Pacific Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Application, 2024-2031
11.3.4. Asia-Pacific Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Therapeutic area, 2024-2031
11.3.5. Asia-Pacific Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Functionality, 2024-2031
11.3.6. Asia-Pacific Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by End user, 2024-2031
11.3.7. Asia Pacific Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by country, 2024-2031

11.4. Latin America
11.4.1. Latin America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Component, 2024-2031
11.4.2. Latin America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Delivery Mode, 2024-2031
11.4.3. Latin America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Application, 2024-2031
11.4.4. Latin America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Therapeutic area, 2024-2031
11.4.5. Latin America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Functionality, 2024-2031
11.4.6. Latin America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by End user, 2024-2031
11.4.7. Latin America Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by country, 2024-2031

11.5. Middle East & Africa
11.5.1. Middle East & Africa Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Component, 2024-2031
11.5.2. Middle East & Africa Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Delivery Mode, 2024-2031
11.5.3. Middle East & Africa Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Application, 2024-2031
11.5.4. Middle East & Africa Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Therapeutic area, 2024-2031
11.5.5. Middle East & Africa Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by Functionality, 2024-2031
11.5.6. Middle East & Africa Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by End user, 2024-2031
11.5.7. Middle East & Africa Patient Engagement Solutions Market Revenue (US$ Million) Estimates and Forecasts by country, 2024-2031

Chapter 12. Competitive Landscape
12.1. Major Mergers and Acquisitions/Strategic Alliances
12.2. Company Profiles

12.2.1. McKesson Corporation
12.2.2. Veradigm
12.2.3. Oracle Corporation
12.2.4. Merative
12.2.5. Epic Systems Corporation Orion Health
12.2.6. GetWellNetwork
12.2.7. athenahealth
12.2.8. Oneview Healthcare
12.2.9. MEDITECH
12.2.10. IQVIA
12.2.11. Get Real Health
12.2.12. Cognizant
12.2.13. Harris Healthcare
12.2.14. Kareo
12.2.15. CureMD Healthcare eClinicalWorks
12.2.16. Lincor Solutions
12.2.17. AdvancedMD
12.2.18. Luma Health Inc.
12.2.19. WellStack
12.2.20. Vivify Health
12.2.21. Medhost
12.2.22. MEDISYSINC
12.2.23. Patient point LLC Other Prominent Players

Segmentation of Patient Engagement Solutions Market -

Patient Engagement Solutions Market- By Product

  • Hardware
    • In-room televisions
    • Integrated bedside terminals/Assisted devices
    • Tablets
  • Software
    • Standalone Software
    • Integrated Software
  • Services

patient engagement solutions

Patient Engagement Solutions Market- By Delivery Mode

  • On-Premise Mode
  • Cloud-Based Mode

Patient Engagement Solutions Market- By Application

  • Health management
  • Home health management
  • Social & behavioral management
  • Financial health management

Patient Engagement Solutions Market- By Therapeutic area

  • Chronic diseases
    • Cardiovascular diseases (CVD)
    • Diabetes
    • Obesity
    • Other chronic diseases
  • Women’s health
  • Fitness
  • Other Therapeutic Areas

Patient Engagement Solutions Market- By Functionality

  • Introduction
  • E-Prescribing
  • Telehealth
  • Patient/Client Scheduling
  • Document Management
  • Patient Education
  • Billing & Payments
  • Others Functionality

Patient Engagement Solutions Market- By End-user

  • Providers
    • Hospitals and healthcare system
    • Ambulatory care centers
    • Home healthcare
  • Payers
    • Private
    • Public
  • Patients
  • Other End users

Patient Engagement Solutions Market By Region-

North America-

  • The US
  • Canada
  • Mexico

Europe-

  • Germany
  • The UK
  • France
  • Italy
  • Spain
  • Rest of Europe

Asia-Pacific-

  • China
  • Japan
  • India
  • South Korea
  • Southeast Asia
  • Rest of Asia Pacific

Latin America-

  • Brazil
  • Argentina
  • Rest of Latin America

 Middle East & Africa-

  • GCC Countries
  • South Africa
  • Rest of the Middle East and Africa

 InsightAce Analytic follows a standard and comprehensive market research methodology focused on offering the most accurate and precise market insights. The methods followed for all our market research studies include three significant steps – primary research, secondary research, and data modeling and analysis - to derive the current market size and forecast it over the forecast period. In this study, these three steps were used iteratively to generate valid data points (minimum deviation), which were cross-validated through multiple approaches mentioned below in the data modeling section.

Through secondary research methods, information on the market under study, its peer, and the parent market was collected. This information was then entered into data models. The resulted data points and insights were then validated by primary participants.

Based on additional insights from these primary participants, more directional efforts were put into doing secondary research and optimize data models. This process was repeated till all data models used in the study produced similar results (with minimum deviation). This way, this iterative process was able to generate the most accurate market numbers and qualitative insights.

Secondary research

The secondary research sources that are typically mentioned to include, but are not limited to:

  • Company websites, financial reports, annual reports, investor presentations, broker reports, and SEC filings.
  • External and internal proprietary databases, regulatory databases, and relevant patent analysis
  • Statistical databases, National government documents, and market reports
  • Press releases, news articles, and webcasts specific to the companies operating in the market

The paid sources for secondary research like Factiva, OneSource, Hoovers, and Statista

Primary Research:

Primary research involves telephonic interviews, e-mail interactions, as well as face-to-face interviews for each market, category, segment, and subsegment across geographies

The contributors who typically take part in such a course include, but are not limited to: 

  • Industry participants: CEOs, CBO, CMO, VPs, marketing/ type managers, corporate strategy managers, and national sales managers, technical personnel, purchasing managers, resellers, and distributors.
  • Outside experts: Valuation experts, Investment bankers, research analysts specializing in specific markets
  • Key opinion leaders (KOLs) specializing in unique areas corresponding to various industry verticals
  • End-users: Vary mainly depending upon the market

Data Modeling and Analysis:

In the iterative process (mentioned above), data models received inputs from primary as well as secondary sources. But analysts working on these models were the key. They used their extensive knowledge and experience about industry and topic to make changes and fine-tuning these models as per the product/service under study.

The standard data models used while studying this market were the top-down and bottom-up approaches and the company shares analysis model. However, other methods were also used along with these – which were specific to the industry and product/service under study.

To know more about the research methodology used for this study, kindly contact us/click here.

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Frequently Asked Questions

How big is the Patient Engagement Solutions Market?

Patient Engagement Solutions Market expected to grow at a 13.62% CAGR during the forecast period for 2024-2031

Athenahealth, Coviu, GetWellNetwork, Health Catalyst, MediBuddy, Mocero Health, Orion Health, Physitrack, SolvEdge, Veradigm (formly Allscript), Other

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